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General Rules

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  • Payment Deadlines / Reconnection Priod
  • Rental & Deposit / Refund Policy
  • One-Time Payment Extension
  • Talk Sim Upgrade / Downgrade Policy
  • eSIM General Policy
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APN Set-Up

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  • iPhone
    • Softbank Set-Up
    • Docomo Set-Up
    • Rakuten Set-Up
    • Travel Sim Set-Up
  • Android
    • Softbank Set-Up
    • Docomo Set-Up
    • Rakuten Set-Up
    • Travel Sim Set-Up
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Payment Guidelines

6
  • Smartpit
    • Family Mart
    • Lawson
  • Bank Transfer
    • Monthly Free Bank Transfer
  • E-Wallet
    • Alipay+
    • Wechat Pay
  • Other Methods
    • Contact Us
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eSim Set-Up

6
  • Activation
    • eSIM Set-Up Guide
    • eSim Compatible Devices
    • APN Set-Up
  • General Rules
    • eSIM General Policy
    • Find EID Number for iOS Device
    • Find EID Number for Android Device
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Contact Information

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  • Social Media Pages
  • Phone Number & Address

Payment Deadlines / Reconnection Priod

Payment Details:

  • Payment Period: 18th – 24th of the month.
  • Temporary Disconnection: 25th of the month (If unpaid)
  • Late Payment Period: 25th – 1 (one) day before the cancellation date
  • Last Day of Payment: 1 (one) day before the cancellation date
  • Cancellation Date: Last business day of the month
  • Billing Cycle: 25th to 24th of the month (Advance Payment)
  • Data reset: First day of the month
  • Reconnection Period: For late payment, reconnection will be 1-2 working days after payment

Still have questions?

Get in touch via our contact details and we will be happy to assist you further.

Rental & Deposit / Refund Policy
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GoJapan Mobile

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  • 110-0005 Tokyo, Taito City, Ueno
    7-6-5 VORT II Ueno, Tower A, 2F
  • 03-6907-1882

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